A quality HRIS without a lot of the hassle
July 17, 2017

A quality HRIS without a lot of the hassle

Jason Magill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paylocity Web Pay

We use Paylocity Web Pay across our entire organization to process payroll and to provide HR self-service access to our employees. We also use it for areas such as OSHA reporting, ACA compliance, workforce analytics, performance management, and onboarding. The self-service portal addresses the specific need to limit the amount of manual processes and paper forms that must be completed.
  • Customer service. We're assigned a dedicated account manager, but there is also a broader team that is aware of our account and can assist with the Account Manager is not available. I've always found them to be very knowledgeable and helpful.
  • User friendly. Both our management team and employee users have found the platform to be more user friendly than our past systems. I have to answer very few questions about how to access areas of the site.
  • Many options. We started with Web Pay's base services, but were able to add advanced HR functions, performance management, and onboarding within the same platform. It's nice to have a single solution rather than multiple vendors pieced together.
  • Leave tracking. It's possible, but it's not intuitive. There are many back and forth steps that could be improved.
  • Applicant tracking. The additional module is available, but it's not comparable to other solutions out there. I tested it out during the beta phase and chose to go with an outside vendor that integrates with Paylocity instead. Not seamless, but it's worth it to get the better product.
  • Tablet friendly pages. I understand that many employees will access the self-service portal through their tablets, but when the system was made "tablet friendly" it took some of the user friendliness away as well. More clicks (or taps) are needed to access basic functions when before they were just right there in front.
  • The robust reporting has allowed us to analyze our workforce in a way prior systems could not. We used the data to update our pay structures and reduce turnover.
  • The performance management system has dramatically improved our processes over decentralized paper methods. This improvement leads to higher engagement and therefore a more productive workforce.
  • The ability to link with business partners, such as our CPA, allows them to access they information they need to help advise us more efficiently.
The ADP platforms did not allow us as much access to our data as Paylocity. We were constantly needing to reach out to the ADP support team to run reports or fix things within the system. With Paylocity, we have significantly more access, which leads to reduced wait times and higher efficiency. Employees have also found the self-service aspect to be leaps and bounds ahead of the prior ADP system.
As a mid-sized company, we need an enterprise-style system but without the cost and development associated with custom software. Paylocity gives us the functionality of many of the enterprise-level systems out there but at a more reasonable price and without the development requirements. With that said, there are some unique situations for our business that the system cannot handle and Paylocity will not adopt them because of their unique nature.

Paylocity Feature Ratings

Employee demographic data
9
Employment history
7
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
9
Employee recognition
9
Tracking of all physical assets
7
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
8
Performance improvement plans
6
Review status tracking
9
Review reminders
8
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
7
Corporate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
9
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated