Pendo Review
November 07, 2025
Pendo Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pendo.io
I utilize Pendo information into my Quarterly Business Reviews with my customers. It allows me to show the customer which capabilities they are using along with which capabilities that are not using so that greater ROI can be recognized
Pros
- Usage in specific areas of solutions
- Overall usage of solution
- detailed usage of capability within specific areas
Cons
- more simple integration to track usage by user
- ability to group together function areas
- more ways to format data results
- Identifies how customers are using solution to justify ROI
- Identifies how customers are not using solution to increase ROI
- Provides how customer's users are/are not utilizing solution
It does not, and I have become the resident Power User to help co-workers use Pendo
We have incorporated it to determine the Overall Health of customers by tracking usage into specific catagories
Pendo is our chosen provider
Do you think Pendo.io delivers good value for the price?
Not sure
Are you happy with Pendo.io's feature set?
Yes
Did Pendo.io live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Pendo.io go as expected?
No
Would you buy Pendo.io again?
Yes
Comments
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