Pipedrive
September 15, 2017

Pipedrive

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Pipedrive

Whole organization uses it. It's one of two CRM systems we use. Mostly use Pipedrive to manage sales pipeline.

Pros

  • Pipeline management
  • Follow deals
  • Prompt to create followup tasks

Cons

  • Lead management
  • List management
  • Reporting
Cheaper than Salesforce and SugarCRM. Vtiger offers more for less cost.
Seems better for transactional sales than long complex solution sales.

Pipedrive Feature Ratings

2.5
Customer data management / contact management
1
Opportunity management
2
Integration with email client (e.g., Outlook or Gmail)
5
Channel / partner relationship management
2
Customer Service & Support ()
Not Rated
Marketing Automation ()
Not Rated
1.0
Reporting
1
5.0
Pipeline visualization
5
10.0
Custom fields
10
API for custom integration
10
5.0
Role-based user permissions
5
Social CRM ()
Not Rated
5.0
Marketing automation
5
Compensation management
5
2.0
Mobile access
2

Comments

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