Overall Satisfaction with PrinterLogic
Have 2 main offices and 10+ branch locations and if we were to utilize physical servers the cost would be high. Even routing over IPSEC tunnels would still have issues due to inconsistencies of connections in these locations. The common factor between all places is there is internet so PrinterLogic was cost effective, quick to setup, support is very knowledgeable, and its one spot to add drivers and get statistics from printers (SNMP). It has many features like badges and secure release that allow you to still maintain security. The only thing you have to do is add an agent on your endpoints and then setup to deploy printers based on location or just everything. It has off network print options which give a little versatility. I currently use it with 30+ printers in my network and it has saved our help desk team countless hours of adding printers to individual machines.
- central management of drivers
- easy use interface
- consolidated reporting
- plotter support
- SNMPv3 issues with certain vendors
- more clarity on mobile app troubleshooting
- central driver management
- auto deploy of printers
- easy to add or remove printers
- saved on hardware cost
- saved on personnel time for updates in separate hardware
- less time in installing printers in users computers when they travel to different sides
It has made us better overall, our audits by outside security vendors are surprised that they don't see the traditional printer issues. No awkward maintenance windows at remote locations or concern about maintaining drivers in 10+ servers.
Didn't really look into other solutions other than traditional server methods.
Do you think PrinterLogic delivers good value for the price?
Yes
Are you happy with PrinterLogic's feature set?
Yes
Did PrinterLogic live up to sales and marketing promises?
Yes
Did implementation of PrinterLogic go as expected?
Yes
Would you buy PrinterLogic again?
Yes