Does a few things really well, but otherwise crashes alot.
May 09, 2019

Does a few things really well, but otherwise crashes alot.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management
  • Quality & Safety
  • Field Productivity
  • drawings
  • photos
  • rfi
  • documents

Overall Satisfaction with Procore

Our company no longer uses Procore. We used it for 1 year. It was used across the whole organization, and each department used different modules. It was intended to address organization and centralizing of project information. We underwent all the pieces of training and watched all the tutorials. Procore guided us in the onboarding.
  • The photos tool is very useful and was able to export by date.
  • The drawing tool helps for viewing current files.
  • The contacts tool was helpful to have info in one place.
  • The servers crashed constantly, locking us out of accessing valuable project information.
  • The app crashed constantly, rendering it an unusable tool for installers in the field who are paid by the hour.
  • The markup and editing tool in drawings was unintuitive and cumbersome.
PlanGrid is better, simpler, and the app and website do not crash. It's not trying to do too much all the time - just a few tasks in simple ways. Procore tried to unify so many things, that it ended up not doing any of those things really well. Also, Procore servers were constantly crashing.
It was beneficial to have access to common drawings from various consultants who were also using Procore.
  • Photo documentation was faster.
  • Unified common drawings are important.
  • Document centralizing is important.
  • Gain visibility into projects
  • Ensure information is accessible and up to date
  • Document job site conditions
We no longer use Procore - it did not help achieve goals.
With training, it was easy to get things up and running on projects. However, it could not sustain the information flow and keep up with the server crashes.
The software suite is well suited to viewing drawings in one place for many people on a team. The photos tool was helpful for documenting conditions. It is not suited for editing drawings or communicating RFI or financial information.

Procore Feature Ratings

Plan distribution & viewing
5
Plan markups & sharing
2
Document sharing
8
Issue tracking & punchlists
5
Photo documentation
10
Jobsite reports
5
RFI tools
3
Collaboration & approvals
2
Mobile app
1