Prophix - CPM made easy
Updated April 08, 2021

Prophix - CPM made easy

Joe Scheidecker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Prophix

We use Prophix for financial reporting and planning, We use DPM as well for fixed asset planning. All department heads and managers use Prophix for budgeting/planning purposes.
  • Budget process streamlining.
  • Customer Support - top notch and responsive.
  • Once you get the hang of template creation and understand how Prophix cubes are structured, creating reports is a breeze.
  • Having their employees understand financial consolidations and how to accomplish it either within Prophix or our ERP, and ensuring everything ties out.
  • We've had some struggles with Implementation Consultants giving us bad guidance and costing us time and money. Stuff that was easily preventable and should have been caught ahead of time rather than after.
  • We have streamlined our budgeting process immensely
  • We have expanded our reporting capabilities exponentially with Prophix
Data integration is complex but easier if you can write SQL queries. We have myriad data sources we use to import into Prophix - SQL queries, Excel files, text files, etc. Data Connectors are easy to setup once you've done a few. You can setup processes to automate the import of data which really is a nice feature.
Doesn't affect us either way
We liked the Board product but were put off by a the tone of conversations with a few of their people. BI360 was too expensive for what we wanted. We chose Prophix because we really liked their people and they worked with us on pricing.

Works great for budgeting and reporting. Most users use the web client because of the dashboard availability, which is great but also limited. I do look forward to Prophix expanding the dashboard capabilities in the future as there are many improvements that can be made, but they are off to a good start.

At this point I would not recommend doing consolidations in Prophix.

Prophix Feature Ratings

Long-term financial planning
Financial budgeting
Scenario modeling
Management reporting
Financial data consolidation
Journal entries and reports
Not Rated
Multi-currency management
Intercompany Eliminations
Minority Ownership
Not Rated
Local and consolidated reporting
Not Rated
Detailed Audit Trails
Not Rated
Financial Statement Reporting
Management Reporting
Excel-based Reporting
Automated board and financial reporting
Personalized dashboards
Color-coded scorecards
Cost and profitability analysis
Key Performance Indicator setting
Benchmarking with external data
Not Rated
Flat file integration
Excel data integration
Direct links to 3rd-party data sources

Using Prophix

We utilize workflow to streamline our budget process, and it works quite well. We use cell comments to communicate variances and worthwhile notes to management and other users. This feature has proven very useful!
We use Prophix report binders for distribution, allowing users to receive customized packages of monthly and other reports.
25 - Accounting, Production, Maintenance, Management

Prophix Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
Quick Initial Response
Difficult to get immediate help
I've worked with multiple support people at Prophix and they are easily the most knowledgeable and helpful support team of any partner we work with. They are usually quick to respond and diligent about finding a solution to our issues. Prophix also has a feedback forum where you can submit ideas, and vote on others' ideas as well. If an idea gets enough votes, Prophix will consider adding it to their software, and has done so many times. That's pretty great!