Prophix - CPM made easy
Updated June 26, 2023
Prophix - CPM made easy
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Prophix
We use Prophix for financial reporting and planning, We use DPM as well for fixed asset planning. All department heads and managers use Prophix for budgeting/planning purposes. We built an additional cube for tracking our chemical usage and expenses as this is one of our largest expenses.
- Budget process streamlining.
- Customer Support - top notch and responsive.
- Once you get the hang of template creation and understand how Prophix cubes are structured, creating reports is a breeze.
- Having their employees understand financial consolidations and how to accomplish it either within Prophix or our ERP, and ensuring everything ties out.
- We've had some struggles with Implementation Consultants giving us bad guidance and costing us time and money. Stuff that was easily preventable and should have been caught ahead of time rather than after.
- We have streamlined our budgeting process immensely
- We have expanded our reporting capabilities exponentially with Prophix
We now use Prophix exclusively for budgeting instead of Excel. This has allowed department managers to obtain direct control and oversight of their budgets and visibility into real-time data to compare actual expenses to budget. The move away from Excel into Prophix has reduced our budget process substantially.
Data integration is complex but easier if you can write SQL queries. We have myriad data sources we use to import into Prophix - SQL queries, Excel files, text files, etc. Data Connectors are easy to setup once you've done a few. You can setup processes to automate the import of data which really is a nice feature.
Doesn't affect us either way
Do you think Prophix delivers good value for the price?
Yes
Are you happy with Prophix's feature set?
Yes
Did Prophix live up to sales and marketing promises?
Yes
Did implementation of Prophix go as expected?
Yes
Would you buy Prophix again?
Yes
- BOARD
We liked the Board product but were put off by a the tone of conversations with a few of their people. BI360 was too expensive for what we wanted. We chose Prophix because we really liked their people and they worked with us on pricing.
Prophix Feature Ratings
Growing with Prophix
Budgeting and Reporting are our biggest wins so far. I would definitely recommend having at least one or two 'super users' get to know the product inside and out so your organization can handle report building and troubleshooting most issues on their own. It also helps to have someone knowledgeable with SQL.
We use Prophix to track chemical usage and expense, as this is one of the biggest inputs into our final product (sales). This has allowed us to compare chemical usage among our three locations and identify trends over time. The visibility into this data has really helped us as we make decisions regarding chemical suppliers and chemical recipes at each location.
Our only hangup with Prophix (and I've implemented it twice at two different companies/industries) is that implementation does take longer than planned. To be fair, I think this is fairly common for any software project of this scope. As for the finished product and ongoing performance, we are very satisfied. Prophix is regularly making improvements to the software in terms of bug fixes, new capabilities and features, and they are almost always useful for us!
Using Prophix
We utilize workflow to streamline our budget process, and it works quite well. We use cell comments to communicate variances and worthwhile notes to management and other users. This feature has proven very useful!
We use Prophix report binders for distribution, allowing users to receive customized packages of monthly and other reports.
25 - Accounting, Production, Maintenance, Management, EHS
2 - We have two people who are well-versed in Prophix usage and can help with most troubleshooting.
Integrating Prophix
- Microsoft Dynamics GP
We input our financial and non-financial data from GP into Prophix. The data connections are well designed and Prophix has done countless integrations with GP so their staff are knowledgeable in this area.
- none come to mind
n/a
- File import/export
n/a
get to know SQL!
Using Prophix
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using | Slow to learn Lots to learn |
- Monthly maintenance to time settings for reporting
- Running reports
- Creating data import processes
- Designing and formatting reports, but this is not a unique issue to Prophix
Yes, but I don't use it
Prophix Reliability
Relationship with Prophix Software
nothing comes to mind.
Prophix Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support cares about my success Quick Initial Response | Difficult to get immediate help |
We purchased the Customer Success package for the first year after implementation and it was nice to have a dedicated support person who knew our setup, processes and needs. I would recommend this to anyone implementing Prophix, especially for the first year or two until users can start to handle some troubleshooting on their own.
Yes - Yes
The Customer Success package is well worth the price for new-to-Prophix organizations.
Prophix Training
- Online Training
- In-Person Training
- No Training
I did a lot of self-guided training. If you have the time to spend really digging in on your own, with some help from Prophix, you can handle virtually anything you need to do, outside of critical troubleshooting or issues with the cloud.
Upgrading Prophix
Yes - Updates are deployed automatically in the cloud and have presented no issues.
- new features
- new capabilities in our cubes
- more charting options in the dashboards
Evaluating Prophix and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
For this second implementation the management team relied on my prior experience with Prophix and we didn't even look at other options based on my recommendation. The product does exactly what we need it to do and that was enough to make the decision!
nothing comes to mind.
Prophix Implementation
- Implemented in-house
Yes - We focused first on financial reporting. When that was complete we moved into the next phase of transitioning our budget processes away from Excel into Prophix. Our final phase was building a separate cube to track chemical expenses. We plan to also start forecasting within Prophix in the near future.
Change management was minimal - n/a
- time to implement
- ensuring the SQL queries were written to obtain exactly the data needed
Configuring Prophix
This would be based on your unique needs so it's hard to say.
No - we have not done any customization to the interface
No - we have not done any custom code