Solid option that sets the standard for its competitors
Updated August 15, 2019
Solid option that sets the standard for its competitors
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with PRTG Network Monitor
We are a very small I.T. department so we're stretched thin on a good day. PRTG saves us significant time and trouble through its monitoring capabilities. We currently use PRTG to monitor all our I.T. systems, minus a couple SaaS applications. This allows us to generally stay one step ahead of our users, so when they come in to inform us of a paper jam we can inform them we are already working on it. It also gives us insights into how our systems are performing.
- General monitoring.
- Real-time operations map/dashboard.
- Network traffic monitoring.
- Weak with monitoring SaaS applications.
- Print monitoring could be better.
- Maps need an interface update.
- We have better insights into overall performance.
- Since deploying PRTG we have been able to be more proactive on some matters.
- Proper configuration did pull time away from other projects, more than it should have if PRTG had more built-in capabilities.
PRTG wins on price. Other tools have similar capabilities. However, there was always some trade-off to make. Products like Zabbix and Nagios are overly complicated to configure, so there is a significant time cost. Tools like Datadog and OpManager just cost too much for a small I.T. operation. PRTG has found the middle ground in cost and capability, plus the choice between cloud or on-premise.