Great value for a very feature-rich product
Shawn Gifford | TrustRadius Reviewer
November 13, 2019

Great value for a very feature-rich product

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with PRTG Network Monitor

We use PRTG Network Monitor in the Infrastructure Department to monitor our network gear, as well as view Netflow information from switches. It also is used for out-of-band monitoring of externally-available applications and websites.
  • Great for inexpensive monitoring of devices
  • There is a lot of customization options available
  • Integrates with Netflow information for detailed views
  • Dashboards integrate with other APM's and NOC views as well
  • Could use abilities for synthetic transactions
  • GUI is simplistic
  • Tt has excellent ROI, since many uses of PRTG Network Monitor are free. But even the paid licenses in use by my company are much cheaper than competing products.
This product was far cheaper than the SolarWinds packaged solutions I have used in the past, and provides nearly as much value, though you may have to put more work in initially to realize that value. I thought it was far more useful than WhatsUp, whose value went down markedly with subsequent versions.
Rare that I have needed support, which in itself is a great thing. When it is needed, the user community has ready answers to almost any question that can be asked. I have been able to answer 90-some percent of our questions and needs via this resource. The couple times support was needed, it was perfectly fine.

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Great for an NPM software to supplement your existing APM solutions. It is very easy to implement and control. PRTG Network Monitor integrates well with ticketing and APM systems for detailed monitors. It also works very well as a pipe for your Netflow data from your switches for a comprehensive view of network flows.

PRTG Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Network capacity planning
Packet capture analysis
Not Rated
Network mapping
Customizable reports
Wireless infrastructure monitoring
Hardware health monitoring