Qualtrics use at a University
December 11, 2019

Qualtrics use at a University

Stephanie Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Qualtrics 360

Overall Satisfaction with Qualtrics

Qualtrics is being used by various departments and entities within my educational organization. The way my department implements Qualtrics varies from how others use it across the university system. For my department it addressed the problem of anonymous data collection with highly customizable interfaces and a variety of question types to appeal to a broad demographic. I am able to create surveys that are interesting to students while maintaining confidentiality. Qualtrics data analysis is quick and easy to understand.
  • Customizable question types.
  • Exporting data.
  • It can be hard to interpret readability results.
  • The mobile view (while editing from desktop) doesn't really look like the actual mobile view of a survey.
  • Detailed reporting of what jobs our graduates take within 2 years of graduating.
  • Increased participation in student feedback.
None of the other options that I have tried were as customizable as Qualtrics both in question types and display modes. Qualtrics provides much more data analytics options and more variety for export options. Qualtrics also looks and feels professional - many of the other options look like they are free websites that would not be able to stand up to confidentiality or anonymity standards.
Qualtrics is well-suited to large-scale surveys involving multiple question types. Qualtrics can take the data from these different types of questions and analyze it quickly. Due to how many types of questions there are and ways to display them, it is not well-suited for surveys with a few simple questions or a small sample size.

Evaluating Qualtrics and Competitors

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