Wonderful tool and service!
October 04, 2019
Wonderful tool and service!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quantum Metric
We added Quantum tracking to our Digital Magazine Product landing pages, most of our digital Order Form Pages/Confirmation Page, and our online Customer Care page for TNY. This tool has grown from just being a Consumer Marketing tool so now being used across multiple departments at Conde Nast. Primarily we use this tool for Order Form Optimizations.
- Our Customer Success partner, Kelly - is amazing and one of the biggest reasons we wanted to continue using Quantum. She invests a lot of time with us!
- Opportunities area in the dashboard has been particularly useful in the UI. We have caught a few errors on our pages ahead of time that we have been able to correct on time.
- It's a tool that does take a little while to get used to and segmentation in the tool isn't always the most obvious
- It has helped guide strategy on testing and drive actionable results for our current order form pages.
We were using ClickTale at the same time as Quantum for Order Form Optimization recommendations but found that the amount of time invested and the quality of the tool from Quantum just seemed like a better fit for our organization.
Do you think Quantum Metric delivers good value for the price?
Yes
Are you happy with Quantum Metric's feature set?
Yes
Did Quantum Metric live up to sales and marketing promises?
Yes
Did implementation of Quantum Metric go as expected?
Yes
Would you buy Quantum Metric again?
Yes