Item: QuickBooks Online
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I currently support QuickBooks Online for one of my customers who uses it to manage all of their accounting needs along with the selection of inventory they sell in their storefront. I manage it from an admin/rollout standpoint and have several years of experience using it myself. It handles all the accounting needs with ease for this company and then some. They used to have QuickBooks software installed on a server and several of their PCs, and the online version has completely eliminated the need for that server and the worry of having to back it up daily.

Pros and Cons

Piece of mind from a backup standpoint, as it's hosted in the cloud
Great user interface that's intuitive and easy to figure out
Straightforward and easy to use

It's not exactly cheap, but you do get what you pay for
Depending on your level of experience with accounting software, it could be a little overwhelming to an inexperienced user

Return on Investment

Much easier to manage than physical installations of the software
Completely removed the need for a server-based PC to host our older versions that were installed on specific computers
Minimal time to get up and running

Alternatives Considered

Zero and FreshBooks

Many of the other online account software we looked at was similar to QuickBooks Online with a lot of the same features. At the end of the day QuickBooks Online just seemed like a more dialed in piece of software that easily handled all our needs. Being familiar with other non-online versions of QuickBooks definitely helped make it an easier decision and take less time to get up and running.

Key Insights

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

Other Software Used

Wellable, Palo Alto Networks GlobalProtect Mobile Security Manager

Usability

It has such a great interface, and if you're used to the older non-online versions, it's so easy to hit the ground running and even import old data. There help sites and online FAQ sites that make finding answers to easy questions a breeze, and if it's something you can't figure out, their support is excellent.

Support Rating

Although we've seldom really needed to contact support due to their extensive online support content, when we've had to, they've been quick to respond and get our issues resolved.

Likelihood to Recommend

For anyone looking to handle all their accounts in one place, I would look no further than QuickBooks Online. There's no software to install and they've been one of the leaders in the industry for years when it comes to accounting software. It's very easy to get up and running quickly. Setup is simple, the user interface is easy to navigate and understand, and the fact that it's online means you never have to worry about data loss or expensive servers to maintain.

A great hosted online accounting software package for all your business needs

Overall Satisfaction with QuickBooks Online