Quickbooks Online is a robust platform if you have accounting staff
Philippe Couillez | TrustRadius Reviewer
May 07, 2020

Quickbooks Online is a robust platform if you have accounting staff

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with QuickBooks Online Advanced

Quickbooks was used by the back office of the business as well as by the parent company. The product was used for bookkeeping.
  • Easy book entries.
  • Simple and customizable reports.
  • Easy access online.
  • Not always easy to add accounts to the chart of accounts.
  • Confusing view of real time bank account.
  • Easy reconciliation of accounts every month.
  • Clear reporting that helped understand the direction of the business.
Although the implementation is not too difficult, the assistance and the online help could go through a makeover. However, there is an important online user community that will be helpful if you encounter any issue. The online help can definitively be improved, and that is one of the few cons for using the platform.
Although the parent company was using Quickbooks Online as well, the location was run independently so I cannot give valid feedback on multiple location's collaborations for the products. Online, two people had access to the platform but only as a cloud-based system. We did not use the mobile app.
Quickbooks Online and Zoho Books are the two solutions evaluated and we have both in place with different customers. For this specific customer, Cafe Nomad LLC, there was no choice as the parent company is using Quickbooks Online and their accounting staff had the experience and knowledge of it. For a very small business, Zoho Books is a less expensive solution. Quickbooks Online, however, is a more robust platform that will be more appreciated by accounting staff.
Quickbooks Online is a very solid platform for small to medium businesses. Unlike some concurrent platforms, it is better to have a few bases in accounting to be able to navigate the platform easily. It is a very reliable product that is quite easy to use once you get accustomed to it. It provided a variety of reports and have granular security to allow you to delegate some tasks. Quickbooks Online does offer in-depth records for customers, vendors, products, and services that allow you to well document your business partners and offers.

QuickBooks Online Advanced Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
9
Bank reconciliation
10
Expense management
10
Time tracking
8
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Dashboards
7
Standard reports
9
Custom reports
9
API for custom integration
Not Rated
Plug-ins
8
Role-based user permissions
9
Single sign-on capability
Not Rated