Great HR Software with intuitive interface and on-hand support
July 08, 2022

Great HR Software with intuitive interface and on-hand support

Audrey Randazzo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits

Overall Satisfaction with Rippling

My company recently signed on with Rippling for our insurance benefits and payroll. As an employee, it felt very easy to navigate through the platform. Each step was intuitive and I had no issues understanding how to complete my insurance options. One feature that I especially appreciate is the salary tracking, which shows how your salary can/has changed over time. As we've only just begun using Rippling, there's no change yet, but it will be nice to see those changes over time.

Pros

  • Benefit explanations
  • Intuitive navigation
  • Persistent reminders to complete modules

Cons

  • Perhaps not Rippling's fault, but some of the explanations for benefits were confusing. Rippling remedies this by offering support services to review these benefits.
  • Explanation for HSA and FSA could be clearer
  • We have only had it for less than a month, but so far it has helped us to keep track of payroll and understand our small organization's structure better.
I did not utilize Rippling support so I cannot speak on it.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

The site has a good UI, and most things are intuitive to reach. I had a hard time finding my salary at first, because I thought it would be within the "Payroll and Time" section, but it's actually under My Profile > Employment Information. It was very easy to add my bank accounts, and I even added my Roth IRA account with ease. Separating out the amounts I want to send to each was a smooth process.
Easy to use as an employee, navigation is mostly intuitive, and they offer support for choosing insurance plans!

Rippling Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.5
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
10
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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