New Employee Using Rippling for the First Time
October 03, 2022

New Employee Using Rippling for the First Time

Nina Berger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits

Overall Satisfaction with Rippling

Rippling is used as our main HR system to deal with hiring, payroll, leave, healthcare, and other benefits. As an employee that uses Rippling, I have found the platform super easy to navigate and use. My first experience with Rippling was when I was completing my initial HR documents and the site easily led me through each step of the process. Coming from a past employer who did this all in person, I saw this process as super smooth and user-friendly. It literally took me less than 15-minutes and I have spent hours in the past going through these same steps. Today, I use the platform to check on my payroll, input time away, and update my HealthCare enrollments. The updates the platform shares with me are super helpful when needing to remember a task to complete or just be informed on updates to my profile.

Pros

  • Effective communication about profile updates
  • Clearly breaking down your payroll and tax details
  • Easy and quick submissions for leave
  • Timely notifications on enrollment periods

Cons

  • I would appreciate more resources on how to best leverage the platform. I feel like I could find them if I search, but sharing tips could be a good way to make sure users are maximizing the experience.
  • To be honest, this platform is way better than what I have experienced before so I don't have that much feedback on improvements.
  • I feel like it has dramatically sped up general onboarding time. New employees do not need to dedicate 2-3 hours with HR just to get their work documentation submitted on their first day. This has resulted in more time back to the employee to learn the ins/outs of their role.
  • The notification and task system has allowed for staff to be in charge of their benefits and puts less time on managers to constantly follow up and remind their team.
The previous systems I have used have been internally built. In these scenarios, the data and logging of tasks/updates have tended to be clunky and it was hard to easily find the information you need. When it came to looking at par stub details, I had to do my own math and percentage breakdown to make sure my with-holdings actually made sense. In addition logging time off and tracking timesheets was a mess of a process because sometimes you had to manage two systems and old/new versions for certain features.
Never needed to contact Rippling for support.

Do you think Rippling delivers good value for the price?

Not sure

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

As a current user of the platform, I find it very easy to learn and navigate. The sections where you need to find specific information are clearly labeled and the steps to complete a task are intuitive and user-friendly. I have never had to guess where a specific form or document was in this system.
I feel like Rippling is a great platform for a company that needs a place to handle major HR functions with people who work remotely. It provides a great breakdown of steps you need to take and it is easy enough to learn so that a new employee doesn't need to be walked through as they are starting out. With other companies, I feel like their HR system is so complex that new staff need an introduction just to find out where their pay stubs are. If you are a company with a wide array of HealthCare plans that need more of a presentation and walk-through for employees to make the best decision, I feel like Rippling may not be the best product. Since my options were few, very similar, and clear, I felt like I didn't need someone to explain the differences. Similar to a retirement plan, if there were multiple, I may have needed more resources and support to make a decision.

Rippling Feature Ratings

Employee demographic data
9
Employment history
Not Rated
Job profiles and administration
8
Organizational charting
10
Organization and location management
8
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
9
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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