Superior Support and Constant Innovation
November 20, 2023

Superior Support and Constant Innovation

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits

Overall Satisfaction with Rippling

Rippling has proven to be a significant upgrade for us after transitioning from Zenefits. What stands out most is their exceptional customer support, which has been a game-changer in ensuring smooth operations. Rippling's innovative approach is also noteworthy; they consistently introduce new products, demonstrating their commitment to staying ahead in the industry. This dynamism in product development not only keeps their solutions fresh but also relevant to the evolving needs of businesses. Their ability to blend innovation with reliable support makes them a valuable asset for any organization looking to streamline its processes.
  • Customer Support
  • Integrated IT
  • User Experience
  • Pricing for additional modules is too expensive.
  • Good for initial offer. Add-ons tend to get the product too expensive.
My team hasn't complaint about Rippling support.

Do you think Rippling delivers good value for the price?

Not sure

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Easy to navigate UX.
It is good software for a small to mid size startup.

Rippling Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Off-cycle/On-Demand payment
7
Benefit plan administration
10
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated