Very useful platform for payroll and HR.
December 20, 2024

Very useful platform for payroll and HR.

Roger Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management

Overall Satisfaction with Rippling

We use Rippling mostly for payroll processing, including overseas contractors. Additionally, we use it for processing expense reimbursements and some routine HR-related matters that do not require high-level interaction, such as I-9 verification and processing onboarding and offboarding- including severance matters and other job-related and legally binding settlements.

Pros

  • Payroll processing.
  • Reimbursements
  • Overseas payments.

Cons

  • Heavy use of AI Chatbot for help.
  • Menu structure.
  • Mapping limitations.
  • We have been able to avoid hiring staff.
  • We have saved at least $100k/yr.
  • We don’t need managers to oversee clerks to do the tasks Rippling does.
In my opinion, the chatbot is weak and very hard to get to a human.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

The graphical interface is relatively simple. However, it also has a lot of buttons and menus that mostly are not applicable to my needs, so I constantly have to ease through the noise to get to the single topic I need to address.
Payroll processing is excellent, simple, straightforward, and comprehensive. When I need to post an expense reimbursement, I simply need to pull up the next payroll in the queue and select the employee, then click on the reimbursement column, enter the amount, and input the note. This places it in the records to be processed at the next payroll run.

Rippling Feature Ratings

5.9
Employee demographic data
5
Employment history
6
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
7
9.3
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
6
6.7
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
6
6.4
View and generate pay and benefit information
7
Update personal information
6
View job history
6
View company policy documentation
6
Employee recognition
7
6.0
Tracking of all physical assets
6
6.0
Report builder
7
Pre-built reports
4
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.2
Performance plans
8
Performance improvement plans
7
Review status tracking
6
Review reminders
8
Multiple review frequency
7
6.5
Create succession plans/pools
6
Candidate ranking
7
Candidate search
7
Candidate development
6
8.0
New hire portal
9
Manager tracking tools
7
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
7.6
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
7
Notifications and Alerts
8

Comments

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