Item: Rippling
Rating: 10
Author: Shantrell Rozier

Overall Satisfaction with Rippling

Use Cases and Deployment Scope

I use Rippling to manage human resources tasks such as clocking in and out, time management, and taking breaks and lunches. I also use Rippling to complete training, access W2s, and enroll in employer health insurance. I use it to manage time off, access salary information, and sign NDAs/onboarding tools. This is helpful when other tools, such as the call center tool, can have issues/glitches; this serves as a backup for time management.

Pros and Cons

Pros

Time tracking: It shows exactly the time you clocked in/out, and on its main screen, it shows how many hours you have worked per pay period. It also does a good job of warning you if you go over for your lunch and break.
For taxes, it does a good job of keeping track of all past year W2s at a glance. It provides an email as soon as the W2 is uploaded by the employer, making it easy to know so you do not have to bother management about when W2s will come in.
Employee benefits, it does a good job when enrolling in employee health insurance. Has links to all information like insurance summary of benefits to read over, and lets you sign and keep track of your benefits and provides member services number for insurance.

Cons

It would be nice if there was a quick button for clocking in/out when you navigate to other pages.
Rippling could be more stable. Sometimes, it is glitchy when clocking in, making you late for a minute or two. It's not a huge deal, but it's a little frustrating.
Dark Mode UI would be a nice feature.

Return on Investment

I'm an employee not management so not applicable.

Key Insights

Do you think Rippling delivers good value for the price?

Not sure

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Usability

I gave it this rating because I find it user-friendly and easy to navigate. However, per my previous comments, I wish there was a quick button to clock in/out when navigating to other pages. But aside from that, everything is labeled correctly and easy to use.

Other Software Used

Five9, Slack

Likelihood to Recommend

I'd recommend Rippling for time management, tracking tax documents and basic training needs, and things like time off/time on activities, as well as for managing employee health insurance benefits. Since my issues with Rippling are minimal, I rated it a 10, as I don't think there are many things it is weak at.

Rippling Feature Ratings

Comments

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Great.