Singular HR Solution
Overall Satisfaction with Rippling
Prior to Rippling we used ADP WorkforceNow, which allowed us to manage our US and Canada Team Members, and process payroll, however we needed a system that could offer more functionality and support. Rippling allows us to manage 2 companies across 3 countries, everything from recruiting to payroll, benefits and employee management. It's a single use platform that has transformed our HR processes, and will allow us to scale our company growth for years to come.
Pros
- I did not expect Live Chat Support and Email Support when we moved to Rippling. Their Support team is quick and very knowledgeable. I have had multiple instances where we have gone back and forth on a situation to come to the correct conclusion, never feeling they were trying to just close the case unsolved.
- Being able to manage employees from application to separation is huge. Having a built in ATS that we can hire candidates from directly, and immediately have their payroll, benefits and employee profile setup has saved me countless hours for each hire.
- Rippling allows us to manage retirement plans across the US, Canada and UK with automation and file feeds. Before Rippling I manually managed these in multiple portals, now Rippling does it for me automatically.
Cons
- Rippling does a great job sending notifications about different employer required tasks, but they aren't always very clear.
- The ATS is great, and being able to review resumes, coordinate interviews, etc. in the system is great, but sometimes there can be roadblocks on filtering applications in the system.
We moved away from ADP WorkforceNow for Rippling, and it's been the best decision the company has made. I have saved hundreds of manual hours annually with this change.
Do you think Rippling delivers good value for the price?
Yes
Are you happy with Rippling's feature set?
Yes
Did Rippling live up to sales and marketing promises?
Yes
Did implementation of Rippling go as expected?
Yes
Would you buy Rippling again?
Yes


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