Singular HR Solution
June 03, 2025

Singular HR Solution

Jared Patten | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Employee Management
  • Benefits
  • Time & Attendance
  • Learning Management
  • Talent Management (ATS)
  • App Management
  • Device Management

Overall Satisfaction with Rippling

Prior to Rippling we used ADP WorkforceNow, which allowed us to manage our US and Canada Team Members, and process payroll, however we needed a system that could offer more functionality and support. Rippling allows us to manage 2 companies across 3 countries, everything from recruiting to payroll, benefits and employee management. It's a single use platform that has transformed our HR processes, and will allow us to scale our company growth for years to come.

Pros

  • I did not expect Live Chat Support and Email Support when we moved to Rippling. Their Support team is quick and very knowledgeable. I have had multiple instances where we have gone back and forth on a situation to come to the correct conclusion, never feeling they were trying to just close the case unsolved.
  • Being able to manage employees from application to separation is huge. Having a built in ATS that we can hire candidates from directly, and immediately have their payroll, benefits and employee profile setup has saved me countless hours for each hire.
  • Rippling allows us to manage retirement plans across the US, Canada and UK with automation and file feeds. Before Rippling I manually managed these in multiple portals, now Rippling does it for me automatically.

Cons

  • Rippling does a great job sending notifications about different employer required tasks, but they aren't always very clear.
  • The ATS is great, and being able to review resumes, coordinate interviews, etc. in the system is great, but sometimes there can be roadblocks on filtering applications in the system.
We moved away from ADP WorkforceNow for Rippling, and it's been the best decision the company has made. I have saved hundreds of manual hours annually with this change.
I did not expect Live Chat Support, and I use them constantly for simple and complex issues. They are friendly, quick to respond and help until a resolution is found.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

It's the easiest HR platform that I have ever used, and other admins in our organization agree. I also constantly hear from employees and new hires how simple the system is on their end, and how easy onboarding is.
I believe Rippling can benefit a company of any size. We have 2 entities built into the system and it has simplified all of the employee, payroll and benefit management that we did manually before. Rippling's system is intuitive and easy to learn, and could benefit any organization.

Rippling Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
8
Approval workflow
8
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
10
Candidate ranking
10
Candidate search
8
Candidate development
10
New hire portal
10
Manager tracking tools
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
8
Applicant Tracking
10
Notifications and Alerts
10

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