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Sage: time to brave the bigger fish?
Updated July 10, 2020

Sage: time to brave the bigger fish?

Alexander Cooper | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

A limited trial of Sage Intacctt was used as a potential sell to clients for accounting for medium-sized businesses. It is no longer in use. The business problems it addressed were for automating accounting services which were usually manual processes.
  • Sage Intacct increases productivity and ROI massively on businesses that currently have manual processes for accounting.
  • Excellent selection of tools to cover most medium-size businesses or smaller.
  • Suitable for experts and less experienced accountancy staff.
  • Sage is not really applicable to large companies, they often have bespoke systems that Sage cannot or are very difficult to interact with.
  • The cost of Sage is often greater than the ROI for very small businesses.
  • Newer offerings for accountancy tools have better features for specific tasks.
  • Sage had a projected excellent ROI on medium businesses which had many manual processes.
  • On larger and smaller businesses the ROI was negative for a long time.
  • Allowing accounting staff to tend to other tasks improved ROI.
The automation of these processes lead to a lot less human error, improved speed of processes, and allowed the staff to tend to other tasks which require human insight.
Most businesses we approached already had these systems implemented as bespoke systems, however, those that did not impacted profitability massively.
The big hitters like Oracle blow Sage out of the water for bigger companies and are priced competitively. For smaller businesses, newer more lightweight systems are normally applicable but Sage is a good bet for medium businesses due to its good feature set and price.
For medium-size businesses that rely on lots of manual processes and a large number of man hours, the ROI for implementing Sage for accountancy is excellent. In smaller and larger businesses, however, other alternatives are better.

Sage Intacct Feature Ratings

5.4
Accounts payable
7
Accounts receivable
7
Cash management
7
Bank reconciliation
4
Expense management
6
Time tracking
4
Fixed asset management
3
Multi-currency support
8
Multi-division support
3
Regulations compliance
5
Electronic tax filing
7
Self-service portal
2
Global Financial Support
5
Intercompany Accounting
5
Journals and Reconciliations
7
Enterprise Accounting
7
Configurable Accounting
6
Centralized Rules Framework
5
Standardized Processes
5
5.5
Inventory tracking
5
Location management
6
4.0
Pricing
3
Order entry
3
Credit card processing
4
End-to-end order visibility
6
7.0
Reimbursement management
7
7.7
Dashboards
8
Standard reports
8
Custom reports
7
3.0
API for custom integration
3
Plug-ins
3
6.0
Role-based user permissions
6
Single sign-on capability
Not Rated

COVID-19 Updates & Changes

Sage does have the ability to integrate with other systems over standard APIs and other protocols, however, the user interface for implementing these isn't as easy as other competitors. The APIs has been well documented in their "Sage Developer" pages and are easy to pick up. I prefer their white papers to other ones such as Oracle's.
Sage Intacct can be viewed almost entirely from a webpage, meaning that working from home and also working across any device is easy. I have been able to use this on my iPad to view financials, as well as to do more work on the desktop computer. The cross-compatibility is essential for home working.