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Intacct works well, in my limited experience with it.
Updated July 10, 2020

Intacct works well, in my limited experience with it.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage in our Accounting Department for transaction-level accounting. It helps us manage a high volume of invoices, bank activity, as well as payroll accounting, on top of our accruals and general journal entries. Within our accounting department, we also use the reports to analyze activity, reconcile accounts, and organize information.
  • Connects with 3rd party platforms well. This is useful, as most businesses have unique challenges that require some level of specialized software.
  • Intuitive interface: it is fairly easy to navigate, even for less experienced users. This saves employees time.
  • Easy to import and export information.
  • More customization for reporting would be helpful.
  • better error reports would help solve problems faster
  • I cannot speak to that.
We have benefited from A/P and A/R automation. It helps save our A/P accountant time while making sure we are current with our vendors. We use other systems for order management. We also have a low volume of Receivables, but Intacct worked well for our A/R process for the routine items.
N/A for me
N/A for my experience
They are both comparable, in my experience.
I'd say it depends on the size of the company and the range of operations. Intacct (as I know it), seems to be good for medium-sized companies that aren't in need of ERP systems. Sage Intacct is well-suited for working from home, as well, as it is accessible online. I think there are probably easier solutions for smaller companies, but Sage does seem to scale up well.

Sage Intacct Feature Ratings

4.7
Accounts payable
5
Accounts receivable
5
Cash management
5
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
1
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
1
Global Financial Support
Not Rated
Intercompany Accounting
7
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
5.0
Dashboards
5
Standard reports
4
Custom reports
6
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
7.0
Role-based user permissions
7
Single sign-on capability
Not Rated

COVID-19 Updates & Changes

I helped integrate Black Line and Bill.com. I found the integrations useful and time-saving, and the process of integrating wasn't too difficult. In the case of Bill.com, the integration was pretty seamless. Our team had also integrated SAP Concur and a few restaurant back office systems (Brink, Micros, Toast, Aloha). IS handled these integrations- and generally these worked well.
My organization was able to adjust to the COVID-19 pandemic easily, from a systems standpoint. Intacct being an online platform meant our GL Accountants could work from home as needed, without changing any processes. This was really helpful for our team.