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Overall a good robust product.
Updated October 28, 2020

Overall a good robust product.

Sally Cook | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Currently, Sage Intacct is being used by our entire organization (non-profit). While I am in the Business Support Services department (accounting), all our departments utilize it. We do need to change over to the Non-Profit version in order to better utilize the product.
  • User friendly
  • Good reporting
  • Good training opportunities
  • Save updates that wind up making major changes to the beginning of the calendar year...or wait until less impact on high usage times.
  • Easy to use
Pretty user friendly. Easy to drill down to details and to make corrections.
They would do well to not charge for fixes to their product when it is something that a bank they partner with for the check printing says needs to be adjusted in order for it to be uploaded for vendor-name positive pay.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Makes for easy access to documentation for our auditor.
We currently do not use/need these types of modules.
I would give this a 3 - Sage Intacct does not make if very easy to correct set up to adhere to our bank requirements; specifically, our bank requires certain spacing on the printed check set up for the positive pay feature. When we contacted Intacct, they informed us that they would have to charge us to modify the set up....
Intacct is more robust than QuickBooks.
Really good with setting up multiple departments and keeping track of activity at that level as well as for the organization as a whole.

Sage Intacct Feature Ratings

8.7
Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
9
Expense management
8
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
9
Electronic tax filing
Not Rated
Intercompany Accounting
9
Journals and Reconciliations
9
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
9
Inventory Management ()
Not Rated
Order Management ()
Not Rated
Payroll Management ()
Not Rated
7.0
Dashboards
8
Standard reports
8
Custom reports
5
Customization ()
Not Rated
9.0
Role-based user permissions
9
Single sign-on capability
9

COVID-19 Updates & Changes

I was not party to integrating the product; basing my rating on what others have indicated.
What is really nice about Intacct is that we can access it from any computer, at any time, from anywhere without the need to log into our network. This aspect made it very easy to work from home when the shelter in place mandates were issued.

Using Sage Intacct

6 - Accounting
2 - Unknown - the 2 who support Intacct have administrative rights and do minor resets for users. Any major questions are directed to Intacct for proper guidance.
  • Fairly easy to use.