Accountant-friendly, lacks User-friendly
January 19, 2022

Accountant-friendly, lacks User-friendly

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Intacct for most of our accounting needs. I am a first-time user, and although the software seems capable of housing all accounting, we currently utilize the software for about 70% of them. As a loan company, we have a high volume of intercompany transactions that our previous software was unable to accommodate to us without having the entire booking process be manual. I do like that you can schedule reversals and post intercompany transactions to both entities very seamlessly.
  • intercompany transactions
  • journal entry reversals
  • accounts payable
  • financial reporting
  • intercompany journal entries are automated
  • long or complex journal entries can be uploaded from Excel
  • journal entry upload errors are unclear and time-consuming if the template isn't correctly filled out
I'm not aware that we have used this automation feature for our needs. We have chosen to automate reversed journal entries (which is VERY helpful!) but automation in other modules I'm not aware of.
Consolidated financials are very clear and easy to run. You can run by the entity, dept, class, or any other metric you'd like to track. Not all accounting softwares offer this feature, and it's very helpful and time-saving! This feature helps the most with FP&A and budgeting.
I was not part of the configuration process, although I believe a vendor assisted us. That being said, in regards to configuration, I don't like that financial reports require a user to configure them in the module. There have been instances where I've needed data, and a basic report like P&L from X-date to X-date was not 'configured', therefore it required manual calculation, whereas, in other accounting softwares, a report like this would be extremely simple to pull.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?


Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?


I have reached some limitations within QuickBooks desktop and online, however, to fully assess Intacct against QuickBooks, I would need more exposure to Intacct. I have also used Oracle, which seems very similar to Intacct.
I feel like Intacct is for true Accounting and Finance professionals, not for novice entry-level bookkeeping. You definitely need to know your debits and credits, as most entries seem to be recorded as journals (which, technically you could book all of your accounting in this fashion, however, other softwares makes the interface much more user-friendly). My company switched from QuickBooks Enterprise due to limitations (assuming from intercompany transactions), so I could see where Intacct has the upper hand, depending on your software needs.

Sage Intacct Feature Ratings

Accounts payable
Accounts receivable
Multi-division support
Intercompany Accounting
Journals and Reconciliations
Standardized Processes
Location management
Reimbursement management
Standard reports
Custom reports
Role-based user permissions