How Salesforce is customizable and well suited for a nationwide company
May 02, 2021

How Salesforce is customizable and well suited for a nationwide company

Thomas Carson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Marketing Cloud Personalization

The entire organization uses Salesforce as a task manager and order database, keeping track of everything with an automated dual identification system. We can track and manage multiple job request through multiple departments simultaneously while focusing on the task at hand. The messaging system within Salesforce is a great way to record and communicate.
  • Implementing rules that cannot be broken
  • Transparency in tasks and assignments
  • Ease of communication with your team through SF
  • Lack of spell check continues to be an issue
  • Implementation of a style guide would be helpful
  • Learning curve is steep with older demographics
  • Uniformity across multiple state offices and staff
  • Transparency with tasks, assignments and productions
  • Precise and concise reporting for review of productivity and efficiency
Content Author / Administrator
When comparing any product against the industry leader it sometimes becomes an exercise in futility and diminishing returns and while there may be small benefits with the other guy, they do not amount to a meaningful difference. Studying the competition, and analyzing alternative options reinforced why choosing Salesforce was the right decision.

Do you think Salesforce Sales Cloud delivers good value for the price?


Are you happy with Salesforce Sales Cloud's feature set?


Did Salesforce Sales Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Sales Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Sales Cloud again?


For any business where tasks are initiated and completed through multiple departments, Salesforce is a great tool that boosts productivity and efficiency. In companies that have offices across the country that initiate tasks to a central office, Salesforce is ideal for workflow and communication because it's easy to use for seasoned computer users.