SalesLoft : A great way to do outreach!
March 04, 2020

SalesLoft : A great way to do outreach!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SalesLoft

SalesLoft is being used by our business development team as the primary CRM. We are using it to track prospects, call, and email prospects, as well as to track a lot of data. It addresses our need to keep prospects organized and in the right cadences as we are reaching out to them.
  • Data tracking--it does a really great job of providing insights on calls, emails, and cadence
  • Task organization--it breaks tasks down by cadence, step, and how many people are in each task.
  • Great LinkedIn integration--for a company that uses LinkedIn quite often, SalesLoft provides great access to LinkedIn within its platform.
  • Their pass-through quality could improve. It seems that we have had a lot of trouble with the pass-through quality being inconsistent.
  • Quickly adding people back into cadences at a certain step takes a little longer than other products we have used in the market.
  • The reminder system is good, but not great. It just sends one notification if you are in the system. It would be nice if it set it as a task like all other cadences.
  • Has increased productivity of the SDR daily flow
  • Has streamlined managerial work with the ability to add in a lot of automation rules
  • Due to us not having an overarching CRM, we have tried our best to not contact current opportunities/customers, but there are still some holes in SalesLoft that negatively affect the customer experience.
We have had some issues come up with our pass-through and just overall speed of SalesLoft, and their support team has always been responsive and tried their best to help us find a solution. With those larger issues, it does take an extended time for them to figure out but they make sure to keep us updated and let us know when it is fixed.
We only use the LinkedIn integration at the moment, and it provides some really cool pieces with that. When you look at a prospect, if the system can find their profile, then it gives a great overview of the prospect. Also, it makes it very easy to send connection requests and messages straight from SalesLoft.
  • Outreach
Compared to Outreach, SalesLoft is a superior tool. The way it organizes daily tasks is where it really shines compared to the competition. It's awesome to be able to know what step and cadence the person is on/from right as you're calling. Also, the data piece of SalesLoft is much deeper and provides some really awesome things.
As a sales outreach tool, SalesLoft really shines. It provides great organization for cadences and prospects and makes the daily flow very easy. I also really enjoy the data it provides as I love to see what messaging/cadences are doing the best. We use it as a stand-alone CRM, but it has a few flaws in that regard. Overall management of people is a little clunky, but that is not exactly its intended use