Salesloft is great!
February 07, 2025

Salesloft is great!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics and Reporting
  • Cadence and Automation
  • Calendaring
  • Conversations
  • Dialer and Messenger
  • Sales Email

Overall Satisfaction with Salesloft

I am the main admin for Salesloft at Signiant. We originally got Salesloft because we had a bunch of different tools that we replaced with Salesloft a few years back.

Pros

  • Integration with Salesforce, Showpad, Microsoft, Zoom
  • Conversation Intelligence and AI
  • Cadence structure and templates
  • Communication from CSMs

Cons

  • Chrome extension bugs
  • Improved sales prospecting productivity
  • improved sales nurturing cadences
Jackie Reale was one of our first CSMs back when we first started after our implementation went haywire and we spent months trying to fix everything. Jackie came in and met with us weekly to get us back on track. We've always had great CSMs and support at Salesloft especially when there are bugs or our teams need refreshers. It's also been great to bounce ideas off them and see how others are using the platform.
  • Outreach
We only looked at two other tools when implementing Salesloft and the level of support was one of the reasons why we picked it 5 years ago. That and the functionality and integrations with our existing tools. After about three years on the platform, I looked at Outreach again for comparisons and still came back to Salesloft because of all those reasons.

Do you think Salesloft delivers good value for the price?

Yes

Are you happy with Salesloft's feature set?

Yes

Did Salesloft live up to sales and marketing promises?

Yes

Did implementation of Salesloft go as expected?

No

Would you buy Salesloft again?

Yes

My inside sales team loves Salesloft, especially the chrome extension to work out of Salesforce with the backing of Salesloft for the dialer and emails. It cuts down on manual logging and saves our team a ton of time! The teams don't always log into the platform daily even if they use Salesloft all the time. They spend most of their time in Salesforce so having a good extension is key but it does have its bugs.

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