Commerce Implementation for the enterprises
Overall Satisfaction with SAP Commerce Cloud
We moved all the client implementations from on-premise to cloud and have realized the ease of use of the software over the conventional one. Apart from ease in deployment and a cleaner structure of storefront, back office, and hac, this also gives Kibana based tracking of the logs and APM using Dynatrace.
Pros
- Deployment
- Debugging
- Setting up environment specific variables
- Isolating and monitoring server
- Cleaner separation between different servers
Cons
- build pipeline customization
- access related issues
- troubleshooting without SAP intervention
- For my clients, it has streamlined the costs incurred in their IT infra as using SAP Commerce Cloud requires a lesser upfront setup
- Due to flexibility in SAP Commerce Cloud, another client was able to scale up their operations and ended up with 5x of orders in the pandemic
This is more customizable than its competitors and is much more customizable and possesses greater flexibility as well as a multi-channel environment for flexibility in its delivery. It comes with Out of The Box setup for B2B, B2C, Telecom, Utility, Marketplace, and Chinese-based accelerators that quickly enable us to have a fully grown eCommerce system at our disposal.
Do you think SAP Commerce Cloud delivers good value for the price?
Yes
Are you happy with SAP Commerce Cloud's feature set?
Yes
Did SAP Commerce Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Commerce Cloud go as expected?
Yes
Would you buy SAP Commerce Cloud again?
Yes
SAP Commerce Cloud Feature Ratings
Using SAP Commerce Cloud
1000 - Development and architecture of the application to modify as per client needs and also introduce new features. Apart from development, there is also the support and management of the existing applications and upgrading the underlying hybris commerce version as per industry rollout and to apply the latest security fixes.
100 - Java development with full stack developers having proficiency in angularJS and having knowledge in SAP commerce cloud operations. In addition to this, the system maintainers also have functional knowledge of the commerce cloud tools like the HAC and Backoffice to support the day to day activities. In addition to this, the support team also have access to jira, kibana and performance monitoring tools.
- Ecommerce platform for wide variety of applications
- Supply chain operations for larger organizations
- Capable of having support for various integrations and change management of different systems
- Use of ASM functionality to address customer call center operations
- Utilize the application with IVR or sms based actions from users
- having a omni-channel or multitouch point for the commerce application
- Utilize its REST based OCC layer to further integrate more applications
- Integrate AI based suggestions for cross-sell or upsell to the users
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