The Best Commerce Cloud Around!
September 19, 2020

The Best Commerce Cloud Around!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Data Hub

Overall Satisfaction with SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud is being used by my organization as a cloud solution integrating the various parts of my company. SAP allows my company to make a powerful presence within the industry market. I work to help plan designs and create marketing content. SAP helps make my work more efficient with its complete commerce cloud portal that connects e-commerce as well.
  • New functions each quarter.
  • Provides all features for e-commerce platform required for both B2B and B2C.
  • Flexibility to use across multiple devices.
  • Seems to be more compatible with regular SAP and not the Business One version.
  • Bad search system that needs to become more efficient and accessible.
  • Loading issues at times.
  • Integrated functions for content management, customization, order management, and online configuration.
  • Fast implementation thanks to standardized interfaces to SAP basis system.
  • Targeted customer contact based on customization.
SAP Commerce Cloud works great in addition to the SAP Analytics Cloud we previously had implemented. Both work wonderfully together hand in hand. We made the decision to supplement SAP Analytics Cloud with SAP Commerce Cloud after have such a great experience with the platform. SAP Commerce Cloud has improved business in so many aspects. It has been a great purchase decision.
SAP Commerce Cloud is well suited in marketing areas, similar to my work. It is nice have the cloud platform integrate my company's designs and promote its core digital products. Having everything integrated makes it easier to control the e-commerce execution. Overall, I have noticed a greater efficiency throughout automated and integrated digital business processes.

SAP Commerce Cloud Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
10
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10