Best sales cloud tool
August 06, 2022

Best sales cloud tool

Sunny Sethi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • CallidusCloud Badgeville / SalesMotivate (legacy product)

Overall Satisfaction with SAP Sales Cloud

A major use for client requirements is to implement the requirements like configure simple products, add guided selling, and discounts as per requirement. For every task, we used to create stories and then we work in a team with different skill sets like functional, integration, and scripting. Based on skill set we assign stories to the employee and they implement new features in the tool sandbox.
  • UI implement
  • Products configure
  • Guided selling
  • Not feature the cost of tenet should reduce
  • They should give free training videos on portal
  • Detail guide to understand more about the tool
  • Sales increased
  • Easily complex quotes created
  • Better cloud platform compared to other tools
In my organisation, we have integrated from marketo to c4c then to cpq and SAP S/4hHANA. By doing this integration the flow of data has been maintained and every tool has its unique features that they are performing like creating a quote in c4c and flow to cpq makes it easy to understand then we add features in cpq to flow to S/4HANA.
This I have given based on my exp as I have worked on it for more than two years, so I totally understand what scalability it provides, what kind of feature it has, easy to understand, and very fast we can be trained on it, so this was the rating from my end is 10 on 10.
The reason for be a part of sap team is because of my client. I was working for SAP company so I got more exposure on sap sales cloud but if compare it with Salesforce CPQ I would say sap is quiet new and it will need more features as other cloud tool already has but major part is it is easy to understand.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Sales Cloud again?

Yes

I have worked on many stories and SAP Cloud is suitable for it. In my first story, I used to implement new products and convert them into configurable products. I created the attributes for it and added the values to it, now these attributes will be added directly to the simple products and this makes them a configurable product.

SAP Sales Cloud Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
9
Pipeline visualization
9
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Not Rated
Mobile access
Not Rated