SAP Sales Cloud - So far so good
November 01, 2022
SAP Sales Cloud - So far so good
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Sales CRM
- Quotes and Contracts
Overall Satisfaction with SAP Sales Cloud
The Sales and the Service team uses SAP Sales Cloud for their daily job, with the advantage of sharing one tool and having a 360 view of the customer.
The integration of SAP Sales Cloud with Outlook allows a quick way of tracking the sales agenda in the tool and the integration with the ERP system allow the sales team to process sales orders quickly.
The integration of SAP Sales Cloud with Outlook allows a quick way of tracking the sales agenda in the tool and the integration with the ERP system allow the sales team to process sales orders quickly.
- Sales Quote management
- Ticket management
- Opportunity Pipelines
- Better Outlook integration: especially contacts exchange
- Improve the integration with SAP Marketing Cloud
- revenue uplift
It improved the lead to order process. With the integration with SAP Marketing Cloud we have leads coming in C4C, following the sales process and becoming first an estimate for the customers with a sales quote and then an order in the ERP system. With the approval process set up in C4C, it allows the sales operation team to process the orders faster and more efficiently
Do you think SAP Sales Cloud delivers good value for the price?
Yes
Are you happy with SAP Sales Cloud's feature set?
Yes
Did SAP Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Sales Cloud go as expected?
Yes
Would you buy SAP Sales Cloud again?
Yes