Overall Satisfaction with SAP Sales Cloud
It helps us capture and track and sales leads. It also helps maintain customer information at a central location which is key for single source of a critical information for the business. It the helps to create and manage sales quotations and sales orders. Analytics and reporting capabilities are quite good. Manual effort is greatly reduced by using SAP sales cloud.
- Helps with lead scoring models.
- Helps with personalized customer interactions.
- Helps with Sales forecasting
- Complex user interface as well as customization needs are difficult to implement
- Offline access is limited and with issues which makes it less reliable
- Steep learning curve and requires time to become comfortable and finally expert.
- Sales revenue is increased.
- Sales cycles are made efficient and quicker.
- Data driven decision making.
- High initial implementations cost
- High duration for training
It helps with increased customer visibility as there is a good and detailed access to complete and accurate and central customer data. Quicker sales cycles and helps with accurate sales forecasting with the information available and easy to interpret the forecasting explanations provided. Customer support is great and reliable as well.
It provides a very high level of customization and can be easily compared to Salesforce. Integration capabilities are quite strong. Scalability is apt for large enterprises and it does so with ease. SAP has industry modules which helps make the adaption easy for the people and business. Good features here.
Do you think SAP Sales Cloud delivers good value for the price?
Yes
Are you happy with SAP Sales Cloud's feature set?
Yes
Did SAP Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Sales Cloud go as expected?
Yes
Would you buy SAP Sales Cloud again?
Yes