SAP Sales Cloud a right fit for large scale business
Overall Satisfaction with SAP Sales Cloud
We at Rapidops are using SAP CX package for one of our associate business verticals, SAP has helped us with our marketing and e-commerce needs. The other vertical in which SAP CX has helped us is with customer service and other related areas of sales cloud functions. It has intended to assist our organization in improving our sales processes and outcomes while delivering a unified and consistent customer experience across a variety of touchpoints.
- Sales Automation Journeys
- Deal and Opportunity Management
- Customer Experience Engagement
- Integrations with CMS
- Integration with Products like Experro
- Headless CMS and robust campaign management
- VAT Reporting and Integrations with Payment gateways like Stripe
- Improved Productivity
- Better Reports and Dashboards
- Data-Driven Decision-Making
- Prolonged Implementation
SAP Sales Cloud has improved cross-selling and upselling opportunities in our organization. With Core ERP solution our sales team has accelerated sales velocity and has streamlined complex sales use cases within a unified platform. Using real-time inventory management has benefitted our Accounts Team who has been effectively able to manage their Goods and Service Tax needs.
Since the business model was complex, it was easy to single out the products that missed any of the critical feature or extent of the customization of the need for the industry we work in and is implementing internally. The other product lagged behind the scalability to which SAP Sales Cloud stacks up and has the potential to overcome future goals and challenges.
Do you think SAP Sales Cloud delivers good value for the price?
Yes
Are you happy with SAP Sales Cloud's feature set?
Yes
Did SAP Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Sales Cloud go as expected?
Yes
Would you buy SAP Sales Cloud again?
Yes