SAP Sales Cloud for Medium enterprise
April 01, 2025

SAP Sales Cloud for Medium enterprise

Anurag Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Billing and Revenue Management
  • Quotes and Contracts
  • Sales Performance Management

Overall Satisfaction with SAP Sales Cloud

Help streamline our sales pipeline and lead generation process.

Pros

  • Sales tracking
  • Lead Management

Cons

  • Alert Generation
  • Email alert integration
  • 12% increase in sales in first quarter.
  • 30% easier leads tracking for over 380 leads.
makes the sales process faster and reducing the follow-up time.
Scalability is quite amazing since we had large lead base for sales and renewal follow-up.
SAP Sales Cloud was better in terms of cost and better integration with our backend.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

For smaller and medium scale enterprises its the best. Its integration with other lead generation software is good although direct calendar demo booking feature is missing.

SAP Sales Cloud Feature Ratings

7.1
Customer data management / contact management
6
Workflow management
8
Territory management
6
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
7
Contract management
7
Quote & order management
6
Interaction tracking
8
Channel / partner relationship management
8
9.0
Case management
9
Call center management
9
Help desk management
9
9.0
Lead management
9
Email marketing
9
8.7
Task management
9
Billing and invoicing management
8
Reporting
9
8.0
Forecasting
7
Pipeline visualization
9
Customizable reports
8
8.0
Custom fields
8
Custom objects
6
Scripting environment
9
API for custom integration
9
9.0
Role-based user permissions
9
Single sign-on capability
9
8.5
Social data
8
Social engagement
9
8.5
Marketing automation
8
Compensation management
9
9.0
Mobile access
9

Comments

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