Scale HC3, it's all you need.
Updated November 24, 2020

Scale HC3, it's all you need.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

Scale HC3 has drastically simplified our infrastructure while introducing new levels of redundancy that were previously too costly for us to utilize. The simplicity of the interface lets us call upon junior staff to perform routine tasks.
  • Hyperconverged.
  • Virtualization.
  • Redundancy.
  • Advanced Networking.
  • API access.
I've never dealt with a support crew that had such a full grasp of their product. This easily the most valuable asset on Scale's toolbelt. No sketchy remote access holes, the HC3 cluster does most of the work, and 3 clicks in the interface lets support in to the whole cluster.
Our company monitors life safety equipment so every second counts HC3 keeps our database cluster both reliable and performant with minimal configuration.
  • Enterprise class functionality in an SMB package.
  • Show Stopping Interface, simple enough for the untrained.
Scale was the right fit, it was ready to go immediately! No complex setup needed.
SMB virtual infrastructure, look no further. Scale is hands-down the best in show for this space. Forget expensive VMWare deployments and scouring communities for solutions, Scale support is worth every penny.

User Experience with Scale Computing

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Scale computing fits incredibly well within it's target market (small to medium business). The feature set is simple to use enough that a non-IT professional can easily be talked through VM management (reboot, startup, etc.) The fault tolerant nature of the environment means that it will programmatically heal VMs and be functional until trained staff can be on site.
Our environment has a couple large VMs. During the process of a firmware update the cluster appeared to lock up during the update. I called support after hours and had an engineer looking at the cluster inside of 10 minutes. In under 20 minutes the engineer had diagnosed the issue and was already flagging it for follow up. Turns out there was a timeout period that I was the first to hit in the entire customer-base. The follow up on the ticket included mention that their update scripts will now correct the timer based on VM migration.