ScienceLogic SL1 Review
October 28, 2024

ScienceLogic SL1 Review

Douglas Bosch | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

Implementation and customer onboarding is simple and efficient
We are a managed service provider with responsibilities to monitor and remediate issues on client environments. Man-hours and scaling support per engineer is always a big issue, faster RCA and remediation or automated tasks helps to reduce effort to resolution. Scope is a large number of customers through a single monitoring platform, mostly infrastructure, OS and platform support.
On-Premise Only

Pros

  • Gathers massive amounts of metrics which can be useful when troubleshooting
  • Very customizable and open to modification and low-code additions
  • Support of the product be experts is extremely efficient and professional

Cons

  • Merge the nextui and classic to finally get everything in one, understandable that this happens over time but sometimes tricky to educate users to the subtle differences
  • Simpler integrations for the on-prem platform
  • Adding persistent device templates would be a welcome addition
  • When it comes to Virtual servers it sometimes becomes necessary to merge a virtual machine and an OS device that are in separate collector groups, this is a problem as DA's cannot be linked to a specific CUG
  • Hard to quantify at this point but the potential to save engineer time is large, we are still on that journey

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScienceLogic SL1 go as expected?

I wasn't involved with the implementation phase

Would you buy ScienceLogic SL1 again?

Yes

Any environment where end to end infrastructure monitoring is required, the ability to discover and map out every component is very powerful and critical in speedy RCA determination

ScienceLogic SL1 Feature Ratings

AIOps Features
8.2
Monitoring and Alerting
10
Performance Analytics
8
Incident Management
9
Service Desk Integration
5
Root Cause Analysis
Not Rated
Capacity Planning Tool
Not Rated
Configuration and Change Management
Not Rated
Automated Remediation
9

Comments

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