Good product
Updated December 14, 2017

Good product

Jeremy Dundore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

[It's being used for] remote administration in an MSP/help desk environment.
  • Product is very fast and secure
  • ScreenConnect could provide the local IP as well as the external IP address of the machine being connected to.
  • Positive because it provides quick reliable access to nodes that are not on the "access" list. Easy to remote to any user.
I like screenconnect because I can brand it as my own.
ScreenConnect is well suited in an environment with mobile remote users that might be connecting via a cellular connection.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Centralized management dashboard
10
Multi-platform remote control
10

ConnectWise Control (formerly ScreenConnect) Support