SignNow is a great value for the money
October 30, 2019

SignNow is a great value for the money

Will Paccione | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignNow

We use SignNow whenever we bring on a new client as if puts the signed agreement in one secure place. In the past, we'd have to send a pdf to the client, have them print it, sign it, scan, and then send it back. SignNow streamlines this whole process as well as keeping all agreements in one safe secure place.

Pros

  • I found SignNow less expensive than some of the other apps out there.
  • SignNow has an upgraded UX which makes it easier to navigate and add fields in the back end.
  • SignNow makes it easy for the client on the signing side who has never used it before to figure out.

Cons

  • They've upgraded their UX but still need a small bit more to go.
  • Templates are something I use quite often but didn't have much guidance on how to set up the first one. I believe they've gotten a bit better, but still a small ways to go.
  • If I remember correctly some clients say it hits their spam folder.
  • Streamlines the agreement signing process.
  • All agreements reside in one place for future reference.
  • A cost that anyone can afford.
I liked EchoSign when I had signed up. I moved to SignNow (which was CudaSign when I signed up) and paid a lot less. It was inexpensive enough at the time where I could overlook the bad design since AdobeSign (then EchoSign) had a great interface. Fields were easier top place and line up. Now, SignNow seems to have caught up.
I never needed to call or email SignNow's support team. However, the documentation on a couple of things in the past wasn't great- I don't remember seeing how to setup a template and the specific uses. It may have been there, but not being able to find it easy is the only knock I have on them. It seems to have improved a bit. I haven't looked into the improvements much, which is why I currently have the score as a 9.

Do you think airSlate SignNow delivers good value for the price?

Yes

Are you happy with airSlate SignNow's feature set?

Yes

Did airSlate SignNow live up to sales and marketing promises?

Yes

Did implementation of airSlate SignNow go as expected?

Yes

Would you buy airSlate SignNow again?

Yes

SignNow is great for businesses that sign a lot of agreements and need to have them in one place. It's great for getting documents signed by people who are not in the same physical location. It's also great for businesses that have to frequently go back and pull those agreements since the search function works very well. It's less expensive than it's competitors for the same functionality.

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