Skype: Microsoft's Playground
December 18, 2018

Skype: Microsoft's Playground

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

We all have our Skype accounts. When necessary for client conversations, we use Skype, unwillingly. Every single person complains about it and switches to another tool if possible.
Skype doesn't address any business problems, if anything, it's a problem itself. It totally became the inside joke:
- Look Skype rolled out a new version!
- Oh goodness, now we will have to figure things out all over again!
- Oh no, prepare half an hour in advance, to find buttons!
- Ha, Microsoft is looking for newer ways to mess it up again!
  • I guess one thing it does well is changing things around all the time. You feel like you're using a brand new product every time you log in.
  • Room for improvement: roll back to what it was before Microsoft acquisition.
  • Remove the forced Microsoft login. Make the "remember me" option available again so it won't sign me out every single time and force me to get a Microsoft account.
  • Bring back screenshot options.
  • I'm having a hard time finding 3 things it does well. It used to do many things quite well, but not since it's been bought out by Microsoft. It's now a disaster.
  • Skype brought our team together over a common dislike.
  • We have a team of developers who cannot help themselves but go on and on about how much they hate Skype. I cannot blame them, we all agree.
We stick with Zoom as a company wherever we can, especially for client communications. We sometimes use Hangouts if it's convenient for a short conversation. We stay away from WebEx and Skype as much as we can (but keep Skype available since it's sometimes requested by clients).
WebEx and Skype race each other for unfriendly user experiences, but at least WebEx doesn't change things around every time we log into it.
Skype is well suited (and the only reason I still use it) when making international calls and paying minutes by the pennies. I still have my credit card attached to it and will get auto repay when my credit goes below $2. It's great for that. But that's all.

Skype Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Not Rated
Mobile support
Desktop sharing
Not Rated
Not Rated
Live chat