Return on investement of Skype for business
December 17, 2018

Return on investement of Skype for business

Louis F. DeWeaver III, M.S.I.S. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

By far, one of the most utilized features of this platform is the video conferencing feature. It helps us to limit the amount we spend on our phone bills. Another benefit of Skype for Business is its portability.

Pros

  • Cut the cost of business calls
  • Reduce business travel costs

Cons

  • It can affect real-world interaction
  • Skype is a popular application and is sure to attract hackers' attention.
  • Productivity savings, by leveraging Skype for Business for remote meetings versus traveling and using other conferencing solutions
  • a steady increase in hard cost savings with the reduction and eventual discontinuation of our PBX and conferencing.
  • Using it for calls within branches and call the customer

I used BlueJeans for the first time recently, and it worked relatively well, although there was some delay in audio/video transmittal. The video also cut out here and there or froze. Altogether, it was about the same average quality as most video conferencing tools that I have used.

Pros

There was a free trial available, and it is rumored to work with Skype, as long as you send the correct invitation format to the person using Skype.

Cons

The video quality was not fantastic. However, after only using it once, I cannot be positive that issues I encountered were not due to my wifi quality at the time.


Meetings can be conducted using this service and the information that needs to be shared can be independently viewed by each participant. This makes it a lot easier to facilitate discussions, create individualized impacts, and convey information in a more memorable way.

Someone cannot access emergency numbers through Skype in an emergency except in specific communities or jurisdictions. Individuals could call non-emergency phone numbers that could then relay their needs to the appropriate department, but this would create delays in service implementation. Under the current structure, modern phone services are still more reliable.

Skype Feature Ratings

5.5
High quality audio
6
High quality video
7
Low bandwidth requirements
4
Mobile support
5
5.0
Desktop sharing
5
Whiteboards
5
10.0
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Slideshows
10
10.0
Live chat
10
Audience polling
10
Q&A
10
10.0
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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