Item: Skype
Rating: 10
Author: Louis F. DeWeaver III, M.S.I.S.

Use Cases and Deployment Scope

By far, one of the most utilized features of this platform is the video conferencing feature. It helps us to limit the amount we spend on our phone bills. Another benefit of Skype for Business is its portability.

Pros and Cons

Cut the cost of business calls
Reduce business travel costs

It can affect real-world interaction
Skype is a popular application and is sure to attract hackers' attention.

Return on Investment

Productivity savings, by leveraging Skype for Business for remote meetings versus traveling and using other conferencing solutions
a steady increase in hard cost savings with the reduction and eventual discontinuation of our PBX and conferencing.
Using it for calls within branches and call the customer

Alternatives Considered

BlueJeans

I used BlueJeans for the first time recently, and it worked relatively well, although there was some delay in audio/video transmittal. The video also cut out here and there or froze. Altogether, it was about the same average quality as most video conferencing tools that I have used.

Pros

There was a free trial available, and it is rumored to work with Skype, as long as you send the correct invitation format to the person using Skype.

Cons

The video quality was not fantastic. However, after only using it once, I cannot be positive that issues I encountered were not due to my wifi quality at the time.

Other Software Used

LogRhythm, Palo Alto Panorama, VMware ESXi

Likelihood to Recommend

Meetings can be conducted using this service and the information that needs to be shared can be independently viewed by each participant. This makes it a lot easier to facilitate discussions, create individualized impacts, and convey information in a more memorable way.

Someone cannot access emergency numbers through Skype in an emergency except in specific communities or jurisdictions. Individuals could call non-emergency phone numbers that could then relay their needs to the appropriate department, but this would create delays in service implementation. Under the current structure, modern phone services are still more reliable.

Return on investement of Skype for business

Overall Satisfaction with Skype