Review from a Consultant Office
June 09, 2021

Review from a Consultant Office

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

Skype is used by our organization for a quick and simple way to IM and call coworkers throughout our whole organization. It helps facilitate fast communication so our teams can get their answer and move forward as effectively as possible. It also helps in sharing connections between teams and organizing communications by groups.
  • Quick and easy IM system
  • Quick and easy Calling system
  • User Friendly Interface
  • Buggy on occasion
  • Audio quality can be poor
  • Video quality can be poor
  • Poor visibility on security/encryption capability
  • Minimizes Cost and need for expensive calling systems
  • When acting up and buggy, inhibits communication and burns valuable time
Skype stands out as a more cost-effective solution, but the features are very similar and Skype may fall a bit behind compared to the big competitors it faces due to its occasional technical issues. We selected Skype because our organization is smaller and it is a cost-effective solution.

Do you think Skype delivers good value for the price?


Are you happy with Skype's feature set?


Did Skype live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype go as expected?

I wasn't involved with the implementation phase

Would you buy Skype again?


Slack, Google Workspace (formerly G Suite), The Okta Identity Cloud
Skype is well suited for organizations looking for a lightweight, easy to install, and cost effective communication management system to connect their teams and organize those communications in a way that is focused.

Skype is less appropriate for companies dealing with sensitive information- financial, health care institutions and the like.

Skype Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Not Rated
Calendar integration
Meeting initiation
Integrates with social media
Record meetings / events
Live chat
Not Rated
Audience polling
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated