Item: Skype
Rating: 4
Author: Verified User

Overall Satisfaction with Skype

Use Cases and Deployment Scope

We use Skype in our organisation in a small scale meeting setting. We have a number of boarding students who use Skype for contact with family and support networks. We also use it when connecting with certain international schools to share ideas and collaborate as a class. Using Skype allows us to connect easily with others that have Skype accounts.

Pros and Cons

Pros

User verification
Easy to use
It’s a known brand

Cons

Video quality
Integrations with other apps
Audio quality

Return on Investment

Allows a connection point for students
Low quality video/audio
People know it - trusted brand

Alternatives Considered

Zoom, Microsoft Teams, Slack and mmhmm

As a whole business, we did not go with Skype. But for selected use cases we did. These scenarios were based upon what technology the other parties had access to. They were comfortable using Skype so we adapted to using it. We have used it to connect classes on site and off site, meet up with schools overseas and connect boarding students and families.

Key Insights

Do you think Skype delivers good value for the price?

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Did implementation of Skype go as expected?

I wasn't involved with the implementation phase

Would you buy Skype again?

Other Software Used

Zoom, mmhmm, Notion

Likelihood to Recommend

In the current setting, Skype will suit people who have always used it. It is a good solution and they will know it well. This will cover your personal chats and conversations but business applications like group video chats an collaborations.
scenarios where it is less appropriate is if people you’re inviting to a meeting don’t have an account or where you want good quality audio and video.

Skype Feature Ratings

Comments

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Skype, a good third option.