Skype for Business Review
Updated June 14, 2021

Skype for Business Review

Md Equbal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams

[My company] has been using Skype for Business for all the conversation, meetings, video conferencing, internal chit-chat etc. [It] is one of the best web and video conferencing software I have [ever] used. [...]
  • Best tool for conversation within the whole organization.
  • Video conferencing is very amazing.
  • Very very user-friendly.
  • Sharing documents over chat is very simple.
  • You can create your groups in a very proper way.
  • Very simple to use.
  • No additional training is required to use this tool.
  • You can show your status as available, busy, away, do not disturb, In [the] meeting, etc as your convenient and work.
  • We can share our screen and can take control as well of others.
  • We can show only one window to the others and can do our other works in other windows at the same time.
  • Sometimes if [...] you have another window, like watching any video [and] you don't touch the mouse, [...] Skype will show your status as away[...].
  • Sometimes it takes [a] little more time to log in.
  • Meeting creation and sending [invitations are a] little tough.
  • Your status will show [as] 'away' just after 4-5 minutes if you don't touch the mouse, no matter your window is open and watching something else. It is its biggest con.
  • It has a major business impact as we do every meeting, presentation, business meetings, follow-up meetings, update meetings on Skype only.
  • Sharing screens and taking commands is [a] very simple and essential feature in Skype.
  • No additional training is required to use this tool.
I had used "IBM Sametime" [at] my last company. It was also a good tool but as good as Skype for Business is. Skype for Business has many features and very user-friendly but IBM Sametime [did] not [have as] many features. Sharing screen and taking command is one of the best features of Skype for Business and we can also share the only screen we want to share and parallel we can do the others works as well.

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

IBM Netcool Network Management, Skype for Business (formerly Lync)
I [have been] using Skype for Business [for the] last 2 years [at] my current company. This is one of the best chit-chat and video conferencing software where you can talk within the whole organization. [...] Since my profile is 'Technical Associate" I used to get all the critical requests on Skype for Business. This tool is very simple and user-friendly. Sharing documents are very easy. We can show of status as available, busy, in meeting, do not disturb, away as per your [convenience]. [The] color feature is also available as per the status. Sharing [the] screen with others and taking command is one of the best and easiest features in Skype for Business.

Skype for Business, now part of Microsoft Teams Feature Ratings

High quality audio
10
High quality video
9
Low bandwidth requirements
9
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
8
Meeting initiation
8
Integrates with social media
9
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
8
Q&A
8
User authentication
8
Participant roles & permissions
10
Confidential attendee list
10

Using Skype for Business (formerly Lync), now part of Microsoft Teams

Evaluating Skype for Business (formerly Lync), now part of Microsoft Teams and Competitors

  • Price
  • Product Features
  • Product Usability
I will choose Skype for Business again over any tool.