Great for Mobile Teams and Multi-Office Businesses
November 18, 2016

Great for Mobile Teams and Multi-Office Businesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack for collaborative work and for asking and answering quick questions immediately. It's used across our entire organization. As a company with offices on two coasts, it's extremely helpful for dealing with small issues that arise, working together on specific projects, getting immediate feedback, sending documents and links, and planning our next foosball game.

Pros

  • Document sharing
  • Organization (channels, conversations, etc.)
  • A seamless experience between the desktop version and the app.

Cons

  • Search capabilities.
  • Formatting can be tough to figure out.
  • Jumping back to old conversations.
  • Slack has greatly improved our ability to work with our sister office.
  • Setting up Slack integrations has helped us keep certain data points top of mind.
  • We've seen less time spent in meetings and more time spent working on specific projects.
Slack makes it easier to have more organized conversations than Google Hangouts. I have not tested Slack's video capabilities before, so Hangouts may be better at that. Slack also makes it much easier to work on specific documents, something that Google Hangouts can't really compare to.
If you work in a collaborative environment, Slack is extremely helpful. It's also really impactful for our bicoastal business because we often work with our colleagues across the country on time-sensitive projects, so being able to immediately contact several people and finish up a project is really important to making our business work effectively.

Slack Feature Ratings

Task Management
6
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
9
Mobile Access
9
Search
6
Visual planning tools
Not Rated
Chat
9
Notifications
9
Discussions
9
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
7
Video files
Not Rated
Audio files
Not Rated
Document collaboration
7
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
9
Device sync
Not Rated

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