Slack enhances the user messaging experience
September 27, 2019

Slack enhances the user messaging experience

Siddique Chaudhry, CCSK | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is our central messaging tool internally to all users within our organization. We use Slack to create groups, channels and to share files. It is a central messaging tool to immediately contact someone within our organization. I use this app more than any other tool due to its versatility and capabilities.
  • Messaging - quick, efficient and reaches your contact every time.
  • Sharing - file sharing and screenshots are available privately or in a group.
  • Group messaging - group messages and channels help organize communication and keep everyone up to date.
  • More app integrations.
  • More custom emoji - it requires your organization to work to do this.
  • Move sidebar - the sidebar cannot be adjusted.
  • Slack allows quick answers to things and better team communication.
  • Easy app integration.
Slack blows Skype out of the water. It is a new, quicker and more efficient instant messaging tool. The capabilities are continuously being updated and can be configured to protect your organization. Slack emojis bring color to your messages and help you feel closer to the person(s) you're speaking to.
Support is super helpful and really quick in resolving your issues. The tickets are open for less than a week and you hear back from them fairly quickly. It has been great working with the support team on getting new functionality within the organization for all of us to use.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

It is so easy to use and really helps when you use emojis to lighten conversations. Slack is best when needing to communicate with one person, a group or the entire organization. We use it to spread messages, alert team members and keep everyone in the loop. Instant messaging just got simpler!

Slack Feature Ratings

Task Management
6
Scheduling
9
Workflow Automation
8
Mobile Access
9
Search
9
Chat
10
Notifications
10
Discussions
10
Surveys
7
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
9
Versioning
9
Document collaboration
9
Access control
9
Advanced security features
9
Integrates with Google Drive
10
Device sync
10