Slack, good if you need to chat
Overall Satisfaction with Slack
We use Slack throughout our company to communicate between and within teams. It's used for both projects and regular day to day communication that would otherwise be done via email. Slack allows our employees to share documents and participate in group discussions, as well as communicate around specific events (managed through individual channels).
Pros
- Instant communication with the ability to snooze notifications
- Allows you to share documents and refer to them at a later time
- Allows you to set your status so that you aren't constantly interrupted with messages if you are working closely on a project
Cons
- Needs the ability to select specific gifs, the interface to send gifs is clunky
- When additional channels are created, it's hard for participants to keep up on the channels that include info for them, basically requires that they are "at mentioned" or they get ignored
- It would be nice to be able to hide channels you don't care about
- Increase immediate communication between departments
- Helped us to streamline certain processes
- Helped us to maintain documentation on discussions, save time.
We considered adding Olark as a way to chat with website visitors and other people outside of the company. Slack seemed like a better option for internal communication because of the features that were valued by individual teams. The development team specifically wanted to use Slack and they basically drove the decision.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes
Comments
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