More than a mobile messaging app, it's Slack...
November 12, 2019
More than a mobile messaging app, it's Slack...
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
Being honest, we are not on Slack now. We left it a few months back and now our whole organisation uses Workplace. But when we were using Slack for our organisation, we used it for internal communication and live chat in various departments and to share project updates or documents which needed to be shared quickly. It is still very easy to use but doesn't fully meet all of our requirements.
- It has a nice UI and is easy to set up and use. New team members could easily get updated from a particular channel as well.
- It has both mobile and web-based versions available allowing us to use it on the go.
- It is free for most of the cases and allowed us to create different channels or groups for different departments, teams or projects.
- It offers easy integrations with most used services like Google Drive, GitHub etc.
- Its paid plan is very expensive for startups and businesses having low revenue/big teams.
- For large organisations too, it creates chaos because large numbers of users generate large data. Slack does not support much management of this.
- Sometimes it looks like we are using a messaging app instead of a professional service, as it has all the features of instant messaging apps, like emojis, etc. Professionally sometimes, these don't seem to be useful.
- Slack helped us a lot to discuss the things with our field employees and it's easy to maintain the discussion data on Slack itself.
- It allowed us to create different channels to our different projects and departments allowing us to discuss things with ease.
- We could get or give updates remotely using our mobile itself, helping us to save time, energy and effort.
- Skype for Business (formerly Lync) and Workplace by Facebook
Slack is more likely to be like internal messaging apps, so it is much more familiar than Skype for Business. Its app is much easier to use and has a nice UI in comparison to Skype for Business. On the other hand, for our day-to-day needs, Workplace by Facebook is much more helpful in comparison to Slack, so at this point in time, our organisation is on Workplace by Facebook.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes