Slack rocks! Especially if you hate being on video all the time
May 14, 2021

Slack rocks! Especially if you hate being on video all the time

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack was used worldwide by our small but growing team. We had users in China, Europe, India, the UK, the US, and South America using Slack for our daily stand-up (agile) meetings, file coordination and sharing, and messaging. We also invited vendors for products and services we were considering to join Slack as guest users to have interactive sales presentations too. We also kept all investors up to date with Slack meetings.
  • Threading on messages
  • Integration with other apps
  • File sharing and search
  • Better video support (was often glitchy, unlike Zoom)
  • Better rule for enterprise version, where no private conversations are actually private
  • Too easy to create many private rooms and have to search for which one was active
  • Slack cut back on annoying emails and helped facilitate conversations among team members
  • It also helped keep our team closer when we were physically separated
  • Needs to warn employees that their convos are not private, as with casual chat it's easy to forget and say something negative that could impact someone's career
Slack was so simple to start using--super easy integrations with Jira, Sharepoint/OneDrive, and our PM tools--that it was a no-brainer. The video was glitchy, especially for any users who had iffy upload speeds (which isn't Slack's fault entirely, but they did not have as many issues with Zoom). Slack is an easy-to-use-and-understand tool, the learning curve is minimal, and your IT folks can integrate it directly or through Zapier.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is great for any company of any size that needs to collaborate. When building products, discussions around usability, user input, investor expectations, change requests, integrations with other applications, and the ability to keep a light communication footprint that's far less formal than email or file sharing etc.

It could be better about versioning--we defaulted back to SharePoint/OneDrive for that and in a couple of instances found that employees were working off an older file and that caused confusion. Especially with remote workers of any company, Slack is an awesome comms tool.

Slack Feature Ratings

Task Management
8
Gantt Charts
6
Scheduling
6
Workflow Automation
6
Mobile Access
10
Search
9
Visual planning tools
7
Chat
10
Notifications
10
Discussions
10
Surveys
8
Internal knowledgebase
7
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
7
Video files
Not Rated
Audio files
Not Rated
Document collaboration
7
Access control
9
Advanced security features
9
Integrates with Google Drive
Not Rated
Device sync
8