Great way to work remotely and be updated with your team
September 02, 2021

Great way to work remotely and be updated with your team

Thais Zoccherato | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Will Bank uses Slack across the
whole organization. We use it a lot, on daily basis not only to chat with colleagues but mainly to get informed through all the departments' channels that are available for us to enter. It makes it super easy to work remotely as it's possible to share everything with your team in a very organized way.
  • Channels are easy to access and follow the posts
  • Great apps to install and centralize your activities
  • With the tool "circle" it's possible to simulate the face to face interactions of the office
  • Sometimes the program just frozen, probably when it is overloaded but it is annoying
  • Once in a while, it automatically disconnects from the google calendar app, without any action from the user.
  • I don't have this kind of data/info to provide
Slack has a more intuitive interface than Discord. Comparing with Microsoft Teams have more options to integrate with other apps and have more features to maintain all the communications organized. You can share many types of data in different ways for each of them, is not always only the simple text.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Slack is well suited in the daily interactions for a remote team. It's easy to use, really intuitive and you can use almost all your other tools directly on Slack because they have many apps like google calendar, drive, Jira, confluence, Figma, etc. A less appropriate use would be to organize all your tasks or information in the channels because it will probably get lost after some weeks as it is a feed format.

Slack Feature Ratings

Scheduling
5
Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
6
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Video files
9
Audio files
10
Document collaboration
7
Advanced security features
5
Integrates with Google Drive
10
Device sync
10