Slack is the right collaboration app for us
November 30, 2021

Slack is the right collaboration app for us

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We are a 300-person company and Slack makes it easier to interact with each other and create chat rooms organized by topic and team. We also use Slack for private groups, and direct messaging, which is useful as well. Also it is super easy to call someone and share your screen. You can even draw on your screen while you share it, which is a great feature.

Pros

  • Screen sharing
  • Direct messaging
  • Quality of calls
  • Organizing chat rooms

Cons

  • Some of the features like "Mentions and Reactions" don't get used a lot
  • Another section that doesn't get a lof of use is "Threads"
  • Technical team productivity improvement with the integration of the Jira app
  • Cut the costs and risks of email
  • Increased collaboration among remote teams and more efficient business processes. This is especially true with the reduction of single meetings where is easier to estimate the ROI (hourly wage of employee multiplied by hours saved).
Slack is more user-friendly than Microsoft Teams, at least in my opinion. Microsoft Teams integrates natively with Office 365 tools. Microsoft Teams has a limit of five users on paid plans unless you buy more
licenses, whereas Slack allows unlimited external collaboration with paid
plans. Microsoft Teams offers more robust video conferencing. It can support video conferences of up to 250 users.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is really super easy to use so there is no real learning curve. Where I work, everyone is fully-remote (even before Covid) and we have about 300 employees so Slack is the perfect tool for direct messaging and also has the ability to integrate many apps such as Google Calendar, Google Drive, and Jira (all tools we use on a daily basis). For much smaller companies, Slack might be a bit pricey compared to other business messaging apps.

Slack Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
10
Search
10
Visual planning tools
Not Rated
Chat
10
Notifications
Not Rated
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
6
Access control
Not Rated
Advanced security features
6
Integrates with Google Drive
10
Device sync
10

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