Overall Satisfaction with Slack
1. Office day-to-day communication --> find it more useful and trackable than emails. 2. Work-life balance --> certain features like snooze, setting work hours, updating current status helps ensure that work life balance is maintained. 3. On-boarding of new members --> since all conversations are stored, it makes it easier for new joiners to get context of things that happened in the organization before they joined.
- Schedule messages --> In order to promote work-life balance, we can schedule messages such that they reach the recipient's inbox during the office hours
- Entire conversation --> A new joiner to a channel has access to all the previous conversation, making it easy for Knowledge Transfer
- Snooze notification option --> This is really helpful so that individuals don't get disturbed during the off-time or when they are in meetings/doing some important work
- Ability to add images/videos in line and not as attachments --> makes it easier to make messages more engaging
- Slack daily use report --> help users know how much time is spent on slack daily (digital/screen fatigue)
- New reactions :D
- Channels - different groups for different teams, purposes
- Huddle - easily and quickly get on an audio call and share screen to discuss
- Schedule message - send messages wrt recipients working hours
- Higher employee productivity
- Quicker context setting
Slack is more easy to set up and get used and has added functionalities as compared to the other two.
Added functionalities of scheduling messages, huddle.
The Google Chat interface and platform wasn't as intuitive as Slack
The pricing was in favour of Slack over the options we considered - MS Team and Google Chat
Added functionalities of scheduling messages, huddle.
The Google Chat interface and platform wasn't as intuitive as Slack
The pricing was in favour of Slack over the options we considered - MS Team and Google Chat
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Slack go as expected?
I wasn't involved with the implementation phase
Would you buy Slack again?
Yes