Item: Slack
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

My company uses Slack to have immediate and direct communication from within each department. This eliminates the need for emails, text messages, and other tools that add bloat the employee workflows. By utilizing Slack we have been able to see a significant increase in productivity and communication has skyrocketed.

Pros and Cons

Departmental Communication
Direct Employee to Employee Communication
Organizing conversations

The ability to share larger file sizes.
Data Retention.
The ability to sort through the information based on content type.

Most Important Features

Departmental Conversations and security (Keep those who need to know involved)
Individual topics, but the granularity of threads

Return on Investment

Slack has provided an incalculable improvement in conversations and communication.
Slacks ROI is 10 to 1, easily!

Alternatives Considered

Discord and Microsoft Teams

I would choose Slack over both of these products.

Discord is very game-centric, and teams, while a good product just doesn't deliver or have the level of integrations that Slack is able to provide.

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

Sage 50cloud Accounting, Salesforce CMS, Geopointe

Likelihood to Recommend

Slack is great for Small, Medium, and Large scale businesses, and is extremely beneficial for Startups. Another great benefit is that Slack is designed to scale with your business. As your company expands, your employees get larger, and communication tends to become problematic, but with Slack, communication is never an issue.

Slack is a great tool for businesses of all sizes and stage!

Overall Satisfaction with Slack